Privacy Policy

This Privacy Policy describes how Telephone ("we," "us," or "our") handles information when you use our website at telephone.so and related services, including our phone validation API (the "Services"). By using the Services, you agree to this policy.

This is a template policy. Have it reviewed by qualified legal counsel before relying on it for compliance.

Account and billing. If you create an account or subscribe, we may collect identifiers such as name, email address, and payment-related information processed by our payment provider (we do not store full card details on our servers).

Usage data. We may collect technical data such as IP address, browser type, device type, and approximate location derived from IP, plus logs related to API requests for security, debugging, and billing.

Phone numbers you validate. When you submit phone numbers for validation, we process them to deliver the service. Our product is designed to handle validation without unnecessary retention; specifics may depend on your plan and configuration. Refer to your agreement or documentation for retention details applicable to your account.

• Provide, maintain, and improve the Services
• Authenticate users, prevent fraud, and secure our systems
• Communicate about your account, updates, and support
• Comply with legal obligations and enforce our terms
• Analyze usage in aggregate to improve the product (where permitted)

We may use cookies and similar technologies for essential site operation, preferences, and analytics. We use Google Tag Manager / Google Analytics or similar tools to understand traffic patterns. You can control cookies through your browser settings. See your browser's help documentation for opt-out options.

We use subprocessors for hosting, infrastructure, authentication, payments, email, and analytics. They process data only as needed to provide their services to us and are contractually bound to appropriate safeguards where required by law.

We retain information only as long as necessary for the purposes described above, unless a longer period is required by law. Retention periods may vary by data category and your relationship with us.

We use industry-standard measures to protect information, including encryption in transit. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the information below. We will respond in accordance with applicable law.

If you access the Services from outside the country where we operate, your information may be transferred to and processed in jurisdictions that may have different data protection laws. We use appropriate safeguards where required.

The Services are not directed at children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

Questions about this policy? Reach us via the contact page or at the contact details provided there.